Your privacy
Privacy Policy
Discretion and confidentiality are foundational to this work. This policy sets out how Scarlett Wolf (ABN 72 938 975 423) collects, stores, uses and discloses your personal information. By providing personal information to us, you consent to it being handled in accordance with this policy. We may update this policy from time to time by posting a revised version here.
Information we collect
The personal information we may collect includes your name, contact details (email, phone, mailing address), age or date of birth, marital status, payment information, sensitive information (see below), details relevant to providing our services, information from surveys or enquiries, and standard technical data such as device type, IP address and website usage statistics.
How we collect it
We may collect personal information directly from you — when you contact us, complete an enquiry form, receive services, or communicate with us by email, phone or social media — and through your use of our website via analytics tools and cookies. You can disable cookies in your browser if you prefer. We may use Google Analytics to collect and process usage data.
How we use it
- To provide our services and information to you
- For record-keeping and administration
- To improve our service and your experience
- To comply with our legal obligations and resolve disputes
- To send you updates, reminders and (where you've opted in) marketing — which you can unsubscribe from at any time
Sensitive information
In the course of providing services we may collect sensitive information, including health-related details you choose to share. We collect this only with your consent, and use or disclose it only for purposes relating to providing your services, or where required to meet our legal obligations.
Disclosure
We may disclose personal information to cloud providers, contractors and other third parties who help us deliver our services, who may be located inside or outside Australia. Where we do, we take reasonable steps to ensure your information is handled consistently with this policy.
Security
We take reasonable steps to keep your personal information secure and protected from misuse or unauthorised access, using password protection and a range of administrative and technical measures. No system can be guaranteed completely secure, but your privacy is treated with the utmost care.
Access, correction & complaints
You may request access to the personal information we hold about you, or ask us to correct it if it's inaccurate, using the contact details below. We may need to verify your identity first. If you wish to make a complaint about how we handle your information, please contact us and we will investigate and respond within a reasonable timeframe.
Contact us
For any privacy question, to access or correct your information, or to make a complaint, contact: Scarlett Wolf — scarlettwolftantra@gmail.com.
Last updated 15 September 2023.